ONLINE RETURNS

RETURNS:

If you are unhappy with the merchandise you purchased for any reason, it may be returned to us for a refund, exchange, or store credit, provided it adheres to  the following conditions.

• Merchandise must be returned to Golden Hour Footwear within 7 days of delivery for Australian and New Zealand customers, and 14 days for all other countries.
• Only approved returns will be issued with a return authorisation number. Any orders returned without an approved RA Number, will be returned to sender.
• Merchandise must be in original condition with all tags attached.
• Merchandise must not be worn, damaged, washed, or altered in any way.
• All return shipping is at the cost to the customer

• All full priced merchandise is eligible for a refund, store credit, or exchange.
• Original shipping fees, if applicable, are non-refundable.
• International orders are not eligible for exchanges.

If you have any queries about our Returns Policy, please contact our Customer Care team from 9am-5:00pm Monday-Friday via email customer service@goldenhourfootwear.com